Express Solutions: Delivering for Blood Assurance

Case Study:
Blood Assurance provides blood and blood components to healthcare facilities in Alabama, Georgia, Kentucky, North Carolina and Tennessee. The nonprofit organization has 12 fixed locations and 16 bloodmobiles to collect life-saving blood products on a daily basis. The mission of Blood Assurance is to provide every area patient in need with a safe and adequate supply of blood and blood components in a cost-effective manner.

While Blood Assurance has its own distribution team, including drivers, the organization relies on Express Courier to assist with blood deliveries during high volume periods, or when hospitals request immediate supplies and Blood Assurance doesn’t have a driver available. Because of the unpredictable nature of health care, there are frequently times when Blood Assurance needs extra drivers on short notice.

“Express Courier helps us fill in the gaps,” said Jay Baumgardner, director of community relations at Blood Assurance. “Let’s put it this way, when we have blood deliveries to make it truly is a matter of life and death. When people in extreme situations need blood immediately Express Courier helps us get our product to the hospital.”

Express Courier offers Blood Assurance delivery options outside of normal working hours, including weekends and holidays. Express drivers are trained in handling blood products and route optimization, to ensure deliveries are made on time and safely. Express Courier provides customized delivery options across the healthcare industry, including delivery of pharmaceuticals, medical equipment, and lab work.

“What separates Express Courier is the relationship they’ve built with us,” Baumgardner said. “We can talk openly and honestly about the good, the bad, and the ugly. We always get things worked out, otherwise we wouldn’t have this partnership. Together, we’re saving lives.”

Find out more about Express Courier’s services for hospitals, labs, pharmaceutical companies and clinics.

Express Courier - Medical Logistics

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