Dana Webb, Senior VP Operations
Dana has provided operational leadership to Express Courier for over 12 years, initially as Regional Director. During his tenure, Dana led the operations team through the company’s highest growth period from $32 million to $60 million, improved operating costs by 8%, improved operational accountability resulting in 15% improvement in key performance indicators, and implemented a Central Operations department to centralize dispatch functions, standardize reporting metrics, and more.
Currently, Dana serves as the Senior VP of Operations, responsible for all field operations, including branch staff and the 1,000+ Independent Contractors who deliver for Express Courier.
Before coming to Express Courier, he held operational leadership positions for FedEx. He has a Bachelor of Science degree in Business Management from the University of Tennessee.